Terms of
Service.

Please read these terms carefully.

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", or "your") and Auroveon Inc. ("Auroveon", "we", "us", or "our"), governing your access to and use of our website at auroveon.com, our services, and any related applications, products, or content (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately discontinue use of our Services.

What we provide.

Auroveon is a software agency specializing in AI solutions, modern web platforms, SaaS systems, and cinematic digital experiences. Our Services include, but are not limited to:

• Custom Software Development — Bespoke web applications, mobile apps, and enterprise software tailored to your business requirements
• AI & Machine Learning Solutions — Intelligent automation, predictive analytics, natural language processing, and computer vision systems
• Web Design & Development — Responsive, high-performance websites and landing pages with modern UI/UX design
• SaaS Product Development — End-to-end SaaS platform design, development, deployment, and maintenance
• Consulting & Strategy — Digital transformation consulting, technology stack recommendations, and project roadmapping

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

Your account responsibilities.

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account.

You are responsible for:

• Safeguarding the password and any other credentials used to access your account
• Restricting access to your computer, devices, and account information
• All activities that occur under your account, whether authorized by you or not
• Notifying us immediately upon discovering any unauthorized access or security breach
• Ensuring that your account information remains accurate and up to date

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion, including but not limited to instances where we believe a user has violated these Terms or applicable laws.

Ownership and usage rights.

All content, features, and functionality on our website and Services — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the overall design — are the exclusive property of Auroveon Inc. or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not:

• Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our materials without prior written consent
• Use any trademarks, service marks, logos, or brand names belonging to Auroveon without express written permission
• Reverse engineer, decompile, or disassemble any software or code provided through our Services
• Remove any copyright, trademark, or other proprietary notices from any materials obtained from our Services

What you cannot do.

You agree not to use our Services for any purpose that is unlawful, harmful, or prohibited by these Terms. The following activities are strictly forbidden:

• Using our Services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Services
• Attempting to gain unauthorized access to any portion of our Services, other accounts, computer systems, or networks connected to our Services
• Introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material
• Engaging in any activity that violates applicable local, national, or international laws and regulations
• Using our Services to transmit, distribute, or store any material that is defamatory, obscene, invasive of privacy, or otherwise objectionable
• Harvesting or collecting email addresses or other contact information of other users for the purpose of sending unsolicited communications
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity

Violation of these prohibitions may result in immediate termination of your access to the Services and may subject you to civil or criminal liability.

Billing and payment terms.

All fees for our Services are quoted in USD (United States Dollars) unless otherwise specified. Payment terms will be outlined in your individual project proposal, contract, or invoice. Unless otherwise agreed in writing, payment is due within 14 days of invoice date.

Our standard payment structure:

• Project Deposit — 50% upfront deposit required before project commencement
• Milestone Payments — Remaining balance split across agreed project milestones
• Late Fees — Invoices unpaid after 30 days may incur a late fee of 1.5% per month on the outstanding balance
• Recurring Services — Monthly retainers and subscription services are billed automatically on the agreed billing cycle

Refund Policy:

Refund eligibility is determined on a case-by-case basis. The initial 50% deposit is non-refundable once work has commenced. If a project is cancelled after commencement, you will be billed for work completed up to the cancellation date at our standard hourly rate. No refunds will be issued for completed milestones or delivered work.

Ending our relationship.

These Terms shall remain in full force and effect while you use our Services. We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to: intellectual property provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your account at any time by contacting us at info@auroveon.com. Upon your request for termination, we will close your account and delete your personal data in accordance with our Privacy Policy, except where we are required to retain such data by law.

Our liability to you.

To the maximum extent permitted by applicable law, in no event shall Auroveon Inc., its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, our Services
• Any conduct or content of any third party on our Services
• Any content obtained from our Services
• Unauthorized access, use, or alteration of your transmissions or content
• Any errors, mistakes, or inaccuracies in our Services
• Any interruption or cessation of transmission to or from our Services

No guarantees, expressed or implied.

Our Services are provided on an "AS IS" and "AS AVAILABLE" basis. Auroveon Inc. makes no representations or warranties of any kind, express or implied, regarding the operation, availability, or performance of our Services, or the information, content, materials, or products included therein.

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that our Services will be uninterrupted, timely, secure, or error-free
• Warranties that the results obtained from the use of our Services will be accurate or reliable
• Warranties that any errors in our Services will be corrected
• Warranties regarding the quality of any products, services, information, or other material purchased or obtained through our Services

You expressly agree that your use of our Services is at your sole risk.

You agree to protect us.

You agree to defend, indemnify, and hold harmless Auroveon Inc., its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to our Services
• Your violation of any provision of these Terms
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any claim that your content caused damage to a third party
• Any negligent or wrongful act or omission by you in connection with your use of our Services

This indemnification obligation will survive the termination of these Terms and your use of the Services.

Which laws apply.

These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the courts located in Karachi, Sindh, Pakistan.

You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Services and supersede and replace any prior agreements we might have had between us regarding the Services.