Privacy
Policy.
We take your privacy seriously.
Auroveon ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at auroveon.com, use our services, or engage with us in any way.
Please read this policy carefully. If you disagree with any terms, please discontinue use of our site. This policy applies to all information collected through our website and services, as well as any related sales, marketing, or events.
By using Auroveon's website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. We encourage you to review this policy periodically as it may be updated.
Information we collect from you.
We collect information you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our website, or otherwise when you contact us.
Personal information you disclose to us:
- Name and contact data — your first and last name, email address, postal address, phone number, and other similar contact data
- Credentials — passwords, password hints, and similar security information used for authentication and account access
- Payment data — data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with it
- Project information — details about your project, business goals, and technical requirements that you share when contacting us
Information automatically collected:
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, referring URLs, operating system, language preferences, and date/time stamps. This information is used to maintain the security and operation of our website and for internal analytics purposes.
How we process your information.
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To respond to your inquiries and provide customer service and support related to project requests
- To send administrative information to you, including changes to our terms and policies
- To fulfill and manage your orders, payments, returns, and exchanges made through the website
- To send you marketing and promotional communications — you can opt out at any time
- To deliver targeted advertising to you based on your interests and browsing behavior
- For data analysis, identifying usage trends, and improving our website and service offering
- To comply with legal obligations and resolve any disputes that we may have
How we protect your information.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure access controls and authentication systems to limit access to personal data
- Regular security audits and vulnerability assessments of our systems
- Staff training on data protection and security best practices
- Data minimization principles — we only collect what is necessary for the stated purpose
However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Your privacy rights.
In some regions (like the European Economic Area and United Kingdom), you have certain rights under applicable data protection laws. These may include the right to:
- Access — Request a copy of your personal information we hold about you
- Rectification — Request that we correct any information you believe is inaccurate or incomplete
- Erasure — Request that we erase your personal data under certain conditions ("right to be forgotten")
- Restrict Processing — Request that we restrict the processing of your personal data under certain conditions
- Data Portability — Request that we transfer the data we've collected to another organization, or directly to you
- Object to Processing — Object to our processing of your personal data under certain conditions
To exercise any of these rights, please contact us at info@auroveon.com. We will respond to all requests within 30 days.
How long we keep your data.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
- Client project data: retained for the duration of the contract plus 7 years for legal compliance
- Marketing communications data: retained until you unsubscribe or request deletion
- Website analytics data: retained for 26 months then automatically deleted
- Support correspondence: retained for 3 years after the last interaction
Children's privacy.
We do not knowingly solicit data from or market to children under 18 years of age. By using the website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the website.
If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@auroveon.com.
Links to other websites.
Our website may contain links to other websites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. This policy applies only to information collected by Auroveon on this website.
Our website may use third-party tools such as Google Analytics, Meta Pixel, and similar services. These tools have their own privacy policies and may collect data independently. We encourage you to review their policies.
Updates to this policy.
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page, and the updated version will be effective as soon as it is accessible.
If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.